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Frequently Asked Questions

If there is anything else you need to know, kindly contact us.

Do clothing donations have to be new?

No not at all, we accept pre-loved clothing in excellent condition, but we do ask that you wash it before it comes to us.

Do you accept furniture and baby equipment?

Unfortunately due to storage limitations and some health and safety concerns we cannot accept any furniture or items such as stair gates, bouncers, car seats etc.

I know someone who is pregnant, can I have a Moses Basket Starter pack?

We are not able to take a referral from individuals, their family or friends. However, ask them to speak to their midwife or health visitor who can make a referral directly to us.

Does all the clothing get used by you?

Sometimes we are unable to use all the donations we receive. We then pay it forward to both a local and international charity, sending anything we can’t use directly to them.

Do you charge for the clothes?

No, everything we distribute is free. We do encourage you to bring clothing swaps (items that your child has grown out of) but that’s not essential. We do have a donation piggy bank for those who like to make a contribution.

Can I bring my children with me to take a look?

Yes of course, we are happy for you to bring them and we do have a small area with some toys for them to play with whilst you stay for a cuppa. We just ask that you keep an eye on them and keep them away from the racks and kitchen area.

It's an exciting week for us! On Thursday 27th it will be our 5th Birthday! Please come along between 9.30-11.30 to see how we make our Moses Basket Packages for new mums and have some cake. If you want to donate an item for the basket please bring any of the following items along: Nappies size 0,1,2, Baby Wipes, muslins, baby lotion, baby shampoo, baby bathtime, hooded towels, sheets, blankets, babygrows, vests, outfits, sleeping bag, coats, scratch mits, socks, booties, knitted items, bibs, mums toiletries, soft toy.

Our opening hours are Monday 1.00-3.00 and Thursday 9.30-11.30. We will be closed May 13th, May 23rd, May 27th and May 30th.

Please help us get bonus donations! Sign up to support Bundles of Hope on Easyfundraising, shop online with your favourite brands and raise free donations for us at the same time. Over 8,000 brands will donate when you shop with them. When you sign up today, we’ll get a bonus of £5.00   https://join.easyfundraising.org.uk/bundles-of-hope/286bkh/c2s/EzDXUOsj/CR083/facebook/

We are currently accepting the following donations:- Girls and Boys Summer clothes 0-3months, 3-6 months, 18-24 months, 1-5 years. baby baths, baby rockers, microwave sterilisers. Sadly we CANNOT accept cots/buggies/prams/toys/car seats and other large items, as our storage is limited. Thank You